Contact Us
The Melbet team is always ready to help you. If you have questions, suggestions, or issues, please choose one of the contact methods below.
Contact Methods
💬 Live Chat (24/7)
The fastest way to get help. Click the chat icon in the bottom right corner of the site. Our operator will respond within 1-2 minutes. Available in Urdu and English.
| Department | Email Address | Response Time |
|---|---|---|
| General Support | [email protected] | 4-12 hours |
| Financial Questions | [email protected] | 12-24 hours |
| Verification | [email protected] | 24-48 hours |
📱 Phone Support
International hotline available 24/7. Pakistan-specific support during business hours. Request callback through account dashboard.
📲 Telegram
Join our official Telegram channel for quick updates and support bot assistance.
Frequently Asked Questions
🔐 Account and Login
- Forgot your password? Use the "Forgot Password" function
- Account blocked? Contact via live chat with your details
- Login credentials not working? Check email or phone number
💳 Payments
- Deposit not received? Write to live chat with Transaction ID
- Withdrawal delayed? Check verification status first
- JazzCash/Easypaisa issues? Verify linked mobile number
🎁 Bonuses
- Bonus not received? Check minimum deposit requirements
- How does wagering work? Read bonus terms carefully
- Promo code not working? Check expiration date
Response Times
| Contact Method | Simple Questions | Complex Issues |
|---|---|---|
| Live Chat | 1-2 minutes | 10-30 minutes |
| 4-12 hours | 12-24 hours | |
| Phone | 5-15 minutes | 1-2 hours |
| Telegram | 5-10 minutes | 1-2 hours |
Need Help?
Connect with our support team via live chat now!